Minoan Lines Customer Care Phone Number, Address, Email, Fleets, Routes, Map, Schedule, Timing, cost, How to book ticket? Travel with Pets, Vehicle

Founded: 1972
Headquarters: Heraklion, Greece

Minoan Lines is one of the largest passenger ferry companies in Europe, and one of the dominant passenger ferry companies in Greece, sailing between Piraeus and Crete and in the Adriatic Sea, between Patras and various Italian ports. The company was founded in May 1972. Since 2008 Grimaldi’s Compagnia di Navigazione SpA owns and controls 95.9 of the stock of Minoan Lines.

How to Contact Minoan Lines Customer Support/Phone Number?

Address: Central Offices 17, 25th August str. 712 02 Heraklion-Crete

Phone: +30 2810 399800 Greece: +30 210 414 5700, Italy: +39 041 240 7177

Reservations/ Itineraries Information: +30 2810 399899

Email: [email protected],  [email protected]

Fax: +30 2810 330308

Website: http://www.minoan.gr/ena

Fleets at Minoan Lines

Conventional ferries

• Kydon Palace
• Knossos Palace
• Festos Palace

Highspeed Ferries

• Santorini Palace

What are the onboard services in Minoan Lines?

• Bar
• Casino
• Children’s play area
• Cinema
• Disabled facilities
• Disco
• Restaurant/bistro
• Shops
• Swimming pool
• Video screens
• WiFi internet

Minoan Lines Boarding procedure

• Report at the embarkation area at least one (1) hour before departure.
• Bring vehicles to the loading waiting area one (1) hour prior to departure.
• The driver is obliged to load and unload his vehicle. Passengers of vehicles must disembark before being loaded on board.
• All passengers must be provided with the required valid travel documents. The Company reserves the right not to allow passengers to board without these required travel documents.

What are the routs served by Minoan Lines?

• Italy < > Greece
• Athens < > Crete
• Italy < > Ionian Islands
• Cyclades Islands < > Cyclades Islands
• Cyclades Islands < > Athens
• Crete < > Cyclades Islands

Minoan Lines Route Map

Minoan Lines Timetable

Timetable From Piraeus (Athens)

How to book tickets at Minoan Lines? 

1. Visit the above link
2. Enter the departure and arrival port
3. Enter the departure and return date
4. Select the passengers, vehicle, and pets
5. Click “Search”
6. Select your tickets
7. Enter the personal details
8. Make a Payment

How to Web Check-In at Minoan Lines?

1. Visit https://www.minoan.gr/en/webcheckin
2. Enter the Reservation Number
3. Enter the Access Code
4. Click “Web Check-In”

Note: Web Check-in is available from 48 hours up to 2 hours before the scheduled departure time.

Is Pets allowed on Ferries?

Pets travel in Pet cabins, which are available for pet carriage or in specially designed kennels on the ship’s deck.
Pets are not allowed in cabins (other than the specially designated pet cabins), bars, restaurants and the ship’s indoor public areas.
When walking on the open deck, they should wear muzzle and be on a leash and accompanied by a guardian.
Unaccompanied pets are not accepted for embarkation.

Contact Minoan Lines on Social Media