National Rail UK Customer Care Phone Number, Email, Tickets, Train Companies, Journey Planner, Ticket Validity Finder, Live Trains Departures Timings

National Rail UK Customer Care Phone Number, Email, Address, Tickets, Ticket Validity Finder, Live Trains Departures Timings and Social Media

National Rail (NR) is the trading name licensed for use by the Rail Delivery Group, an unincorporated association whose membership consists of the passenger train operating companies (TOCs) of England, Scotland, and Wales. The TOCs run the passenger services previously provided by the British Railways Board, from 1965 using the brand name British Rail. Northern Ireland, which is bordered by the Republic of Ireland, has a different system. National Rail services share a ticketing structure and inter-availability that generally do not extend to services which were not part of British Rail

What are the Ticket Types at National Rail?

  • Advance Tickets
  • Off-Peak and Super Off-Peak Tickets
  • Anytime Tickets
  • Oyster, Contactless and Travelcards
  • Ranger and Rover Tickets
  • Season Tickets

What are the train companies in National Rail services?

Avanti West Coast GWR ScotRail
c2c Greater Anglia South Western Railway
Caledonian Sleeper Heathrow Express Southeastern
Chiltern Railways Hull Trains Southern
Cross Country LNER Stansted Express
East Midlands Railway London Northwestern Railway Thameslink
Elizabeth line London Overground TransPennine Express
Gatwick Express Lumo Transport for Wales
Grand Central Merseyrail West Midlands Railway
Great Northern Northern

National Rail Journey Planner

  1. Click the above link
  2. Enter the from to destination
  3. Enter the date and Passengers
  4. Click “Get time Prices”


National Rail Journey Planner


How to find ticket Validity at National Rail UK?

  1. Visit
  2. Enter the ticket name, ticket code and restriction code
  3. Click “Find”

National Rail

National Rail Live Trains Departures Arrivals Timings

National Rail

How to contact National Rail UK Customer Care?

Mail Address: National Rail Enquiries Customer Relations Team, PO Box 8626, Swadlincote, DE11 1JA


  • For enquiries about Train times, Train fares, Season tickets Call 03457 48 49 50.
  • For comments and complaints about National Rail’s website, phone service, apps Call 0800 022 3720 or
  • Textphone/minicom: 0845 60 50 600.

Opening hours:

  • For enquiries – 24 hours every day except Christmas Day.
  • For comments and complaints –  Monday to Friday from 09:00 to 17:00, including bank holidays.

Email: [email protected]


Contact National Rail on Social Media


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