OBB Austrian Federal Railways Customer Care Phone Number, Address, Train Routes, Map, Schedule, Timing, How to book ticket?, Luggage allowance Travel with Pets, Bicycle

OBBThe Austrian Federal Railways (German: Österreichische Bundesbahnen, formally Österreichische Bundesbahnen-Holding Aktiengesellschaft now commonly known as ÖBB, is the national railway company of Austria, and the administrator of Liechtenstein’s railways. The ÖBB group is owned entirely by the Republic of Austria and is divided into several businesses that manage the infrastructure and operate passenger and freight services.

How to Contact OBB Customer Support/Phone Number?

Address: Head Quarters, Lassallestraße 5, 1020 Wien, Austria

Phone: +43193000

Hot Line: 05-1717

Website: https://www.oebb.at/de/

Map: View the direction here

OBB (Austrian Federal Railways) Trains

Local trains Long-distance trains
ÖBB Cityjet (CJ, CJX) ÖBB Railjet (RJ, RJX)
ÖBB Talent ÖBB Nightjet (NJ)
ÖBB Desiro ÖBB Eurocity & Intercity (EC & IC)
Double-deck push-pull train Intercity Express (ICE)
City shuttle push-pull train
Electric multiple unit 4020

ÖBB Railjet Route Map


Timetable at OBB

Vienna-Bregenz Timetable

Vienna-Salzburg Timetable

Wien-Graz Timetable

Wien-Lienz Timetable

Graz-Klagenfurt-ICB Timetable

Timetable Salzburg-Klagenfurt

Timetable Graz-Linz

For information and get the route planner for public transport download the ÖBB Scotty

Download the ÖBB Scotty App

 OBB Tickets

ÖBB Vorteilscard Buy once a year and enjoy reduced ÖBB fares
ÖBB Celebration Packages Special offers such as the best “Vorteilscard” in 100 years or the new ÖBB Extra for holders of a KlimaTicket Ö
Motorail Train Go by train with your motorcycle or car
Shared Mobility Rent cars and e-bikes
ÖBB Upgrades on the KlimaTicket Ö 1st class, business class and reservations
ÖBB Special Price Tickets Save money, book the current ÖBB offers
City Tickets Go by public transport in Austria’s regional capitals
Regional Tickets Regional specials across Austria
City Tourist Specials City cards and city passes incl. public transport
ÖBB Combination Tickets A train trip with tourist specials
ÖBB Plus Your Tourist Specials at a Reduced Rate

Ticket Prices at ÖBB in Austria

Click the above link to view Prices and price calculations for travel with the ÖBB in Austria.

How to book ÖBB tickets?

You can book your tickets:

Through online

  1. Go to ÖBB 
  2. Click ‘book a ticket’
  3. Choose your route and click ‘single tickets/day tickets’ in the results
  4. Before you pick your train, go to the top right corner and click on ‘who is going?’.
  5. Here you click on ‘add discount’ and scroll down or search for ‘Interrail/Eurail – Globalpass’, then select it and click confirm.
  6. Now you can select the train you want to take and you’ll immediately see the Pass Holder reservation fee you have to pay.
  7. Go through the booking process and finalise your reservation.


Download the ÖBB Tickets App

Is dogs allowed on OBB Trains?

  • Yes. You can take small and harmless animals with you free of charge in suitable transport containers.
  • You don’t need a container for your dog if he is secured with a muzzle and a leash. You need a ticket. You pay  10% of the full price (=standard ticket), but at least € 2.00
  • Assistance dogs registered in the disability pass travel on the train free of charge.

What is the OBB Baggage allowance for Travelling with Excess luggage and Oversized items?

Luggage (per piece) within Austria to/from abroad
Normal luggage € 22.50 € 39,-
Special baggage € 31,- € 54,-
Bicycle (packaged) € 49,- € 90,-


Desired service Time window Additional charge
Monday-Friday standard service 8:00 a.m. – 5:00 p.m Included
Monday-Friday morning service 8:00 a.m. – 12:00 p.m € 16,-
Monday-Friday afternoon service 1:00 p.m. – 5:00 p.m € 16,-
Monday-Friday evening service 5:00 p.m. – 8:00 p.m € 35,-
Saturday morning service 8:00 a.m. – 12:00 p.m € 35,-

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